bhautik.patel031

Make necessary interferences and quality checks and kindly inform the customers of the reasons for doing so while at the same time informing them that such checks are normal. • Pay close attention to the customers’ behaviours in order to notice when they require help and offer help with a smile and in a polite manner to facilitate the customers’ check out process. And make sure that the self-checkout area is clean, and free from fixtures, other unnecessary items, foreign objects, and liquids to improve the customer shopping experience. • Need to Scan return products & Go scanners when they are returned by the customers and return them to their proper place to ensure order and to check that all equipment is in proper working condition for the next customers. And ensure the sales of credit card services, product protection plans, and charity programs sponsored by the company to ensure the achievement of overall goals and objectives. • Help customers to use the self-service technologies in the right manner and in the most efficient way possible by offering directions and demonstrations that would make it easier to use. • Inform the Customer Service Manager immediately when the self-service area has run out of cash or faces technical difficulties, to avoid a lot of interruption.

Always welcomed the customers, helped them to select the products and solved their problems to make sure that they had a good shopping experience. • Kept the sales floor neat and clean by merchandising and restocking the products, putting up new displays, and checking that all items were labeled correctly. • Processed received merchandise and put them away, monitored inventory, and processed claims and returns, ensuring product security and reduction of shrinkage. • Offered professional advice to customers in the cosmetics section to make them know the available products and services. And promote credit card services, product protection plans, and charity campaigns to the extent that the company will get the required sales. • Addressing customers’ complaints, responding to their complaints within the shortest time possible and refer the complaints to the management if they are beyond my capacity and also making sure the customers are satisfied